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  1. Home
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  3. ServiceNow
  4. IT Service Management

IT Service Management.

Provide high quality services, enhance productivity, and actionable insights by consolidated ITSM solution.

Overview Service Offerings Insights & Featured YASH Value Proposition YASH Perspectives YASH Differentiators

Overview.

ITSM empowers businesses to take charge of the IT Service performances with real-time visibility and control of end-to-end ITIL processes. Stay on top with well-paced enhanced service outcomes, easy upgrades, and customizations available with the robust Now platform.      

Service Offerings.

YASH with the ServiceNow IT Service Management (ITSM) software can help your business consolidate and automate fragmented services, obsolete tools, and outdated systems. Driven by best built-in ITIL best practices and a guided setup, the YASH ITSM solution works to get your service desk fully operational that is continuously enhancing its functioning.

Incident-Management

Incident Management

Keep a check on IT failures and restore services faster

Change-Management

Change Management

Lower costs of incorporating the risks of quick and continuous disruption. Automate approvals and maintain control to boost change during the DevOps phase.

Knowledge-Management

Knowledge Management

Gather and share knowledge to increase business efficiencies.

Problem-Management

Problem Management

Establish the primary cause of issues to stop any future breakdowns proactively.

Service-Catalog

Service Catalog

Advance service delivery with competent and automated service catalog workflow capabilities. On a single service portal, manage requests and ticketing services.

Asset-Management

Asset Management

Control costs and manage life cycles and availability of hardware and virtual assets.

Insights & Featured.

it-service-management-optimization

IT Service Management Optimization

Infrastructure support and process automation success story for a leading research Organization

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Enhancement

ServiceNow driven Application Enhancement success story

A global airlines leveraged ServiceNow for improving IT posture and technical preparedness

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strengthened-control-and-governance-in-IT-spend-management

Strengthened control and governance in IT spend management

YASH enabled Procurement Intelligence with ServiceNow for leading Manufacturing Hub

Read More
pragmatic-and-leaner-IT-inventory-control-and-network-security

Pragmatic and leaner IT inventory control and network security

Continuous service availability with real-time visibility for a global healthcare entity

Read More
accelerate-the-digital-evolution-with-yashservicenow.jpg

Accelerate the Digital Evolution with YASH-ServiceNow

Value-driven transformation for fueling IT modernization and continuous innovation

Read More

THE CIO'S ANSWER - VIRTUAL IT EXECUTIVE ROUNDTABLE

The CIO's Answer - IT Executive Roundtable by YASH Technologies featured a distinguished panel of technology CxOs who are leading their organization's efforts in fostering business resilience. With an exciting schedule and panelist insights that you

Watch Now

YASH Value Proposition.

YASH delivers an effective ITSM solution that helps ensure quality, efficiency, and reduced costs. We help you better manage your IT with global ITIL best practices, transform and automate your IT services, and support IT’s alignment with business, enabling them to make the right business decisions. 

We have highly experienced, process-oriented experts who can help you meet your ITSM goals on time, within budget, and according to your unique needs. 

YASH Perspectives.

Fusion of Analytics and Service Management in Today's Digital Age

September 7, 2018 by

Service Management Enabling the World of IoT

April 4, 2018 by

PMOs & SMOs – From Ideation to End-of-Shelf, Which Way for What?

June 1, 2018 by

Dawn of DX Economy, Rise of EXOs (Exponential Organizations), How can Service Management Complement?

June 1, 2018 by

YASH Differentiators.

YASH SME’s, Business Process & Tool experts help organizations improve their existing Service Management Processes and Service Availability. It has allowed businesses to witness a 10%-15% reduction in the meantime to repair (MTTR) with dedicated engineers assigned to resolve issues and a cutback in the cost of customer support by 30% – 50%. With our experience and expertise, we have helped clients gain a 200% return on investment from the ServiceNow platform. We leverage automation to track Omni-channel–based ticket and incident creation through Chatbots, Slack, MS Teams, and Skype. 

We would love to talk and turn your ideas into something memorable

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