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Shared Services.

Are you looking to transform your service delivery model by providing better value and efficiencies for your SAP Application support?

Overview.

The support and maintenance of enterprise applications can be challenging, particularly to mid-sized companies where there are multiple modules implemented, round the clock coverage needed with thin work volumes to address. To churn the best investment value, these organizations need systems that accelerate performance, resources that are available on-demand, services that are aligned to business needs.

Drive Agility

From anywhere with our location-agnostic services
Embed Resilience

To flexibly meet evolving business needs without disruption
Infuse Simplicity

Platform-driven capabilities for greater service efficiency & transparency
Robust Governance

Process adherence to ITIL standards in SLA commitments
Innovative Pricing

Spread costs by a well structured and proven innovative pricing model
Customer Focused Service Specialists

Customized service matching specific company needs
Value-Driven SLAs

High levels of service with deep domain expertise and SAP certified specialists
24×7 Delivery Model

Round-the-clock services for all AMS needs

Get Your Business Future Ready With Yash

Reduction in cost with Blended onshore / offshore service model
Flexible hours with ramp up for any workload hotspots
Analysis of the root cause of issues and Documents the solution
Flexibility on the utilization of unused hours
Metric-driven support, focusing on Return on Investment (ROI)
Call Support services available as need 20×5, 24×7, etc. Onshore team interface for critical ticket resolution

YASH Shared Service Solution.

YASH SAP AMS shared services program brings predictable value leveraging best-in-class methodologies, processes, templates, and reporting framework, thereby laying a strong foundation for “performance- centric” application management at optimized costs. We empower our customers with an evolved shared services model that features a centralized pool of talented and experienced SAP specialists who maintain, enhance, and manage their SAP environments with consummate ease. By tapping the expertise of this highly resourceful and flexible pool, over 200 mid-sized companies globally are taking advantage of our Shared services AMS maintenance and support services.

Agility with integrated services
Flexibility to meet continuously evolving business needs
Process Adherence using ITIL Standards
Platform Driven to improve service efficiencies

Why YASH?

Global reach, vast and experienced pool of SAP functional and technical consultants
In-depth industry knowledge and expertise with services tailored to specific requirements
Evolved and structured shared services processes
Stable and predictable support services during holidays, weekends or off-hours
Distributed onshore & offshore delivery

Service Offerings.

As a go-to-partner, YASH Technologies helps mid-sized enterprises with a 360° service portfolio – from strategy to value enrichment to ensure operational, productivity, and cost efficiencies. While technology is at the core, YASH incorporates the next-and-best practices to drive process standardization, reduce system redundancies, and higher productivity levels.

Security Services

Application user maintenance
SAP-GRC access control
SAP security audit

Professional Services

Project / Program management
Consulting services
Training and documentation services

Enhancement Services

Functional enhancements
Migration (e.g., ECC to S4/HANA)
Compliance and regulatory upgrades
Release planning

Operational Services

Incident management
Service request fulfillment
Application monitoring
Interface monitoring
Batch Job management
Database monitoring
Events (Alerts) management
Period end closure (Monthly, Quarterly, yearly)

Basis Services

System build, copy and refresh
Client administration
Patch upgrades
Backup and recovery
Output device management
Database administration
Change & transport administration
SAP OSS administration
Performance management

Innovative Pricing Models.

A structured and well thought out approach is laid out to arrive at the cost value per hour per month based on monthly hours of support, number SAP Modules, Time zones giving transparency and consistency to the customers.

Add-on Parameters:

Specialized Modules
Local Geography Support

Rollover Capacity
Support Coverage

Out of Contract Support Hours
Below/Above Threshold Level

Shared Services.

Are you looking to transform your service delivery model by providing better value and efficiencies for your SAP Application support?

Overview.

Drive Agility

Embed Resilience

Infuse Simplicity

Robust Governance

Innovative Pricing

Customer Focused Service Specialists

Value-Driven SLAs

24×7 Delivery Model

Get Your Business Future Ready With Yash

YASH Shared Service Solution.

Why YASH?

Service Offerings.

Security Services

Professional Services

Enhancement Services

Operational Services

Basis Services

Innovative Pricing Models.

Add-on Parameters:

Yash Perspectives.

Bringing value enrichment while being cost-effective in managing your AMS

Game plan for incident reduction

How emerging and mid-market companies are leveraging AMS Shared Service

Unlocking business value through transformation led AMS in the current digital age

Insights & Featured.

Frontline Industrial Chemicals Manufacturer Stabilizes Its Global SAP Landscape With YASH AMS Support

Significantly optimized enterprise performance

Future-ready while being cost-effective to maintain

Achieve operational stability with YASH Global AMS Support

Global shared service center

e-Roundtable Maximizing Value while Optimizing AMS Spend

Raising the Bar on Your SAP VAR & AMS

Improve your Business Game with SAP Application Management Services

We would love to talk and turn your ideas into something memorable

Request For More Information.

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